Booking cancellation.

If you cancel your booking, 80% of the amount paid will be returned to you as long as you notify it to us at least 15 days before the start of your stay. If you cancel your booking after your stay has started, you will not have the right to a refund of the current month. The amount of the return will be made by returning the money to the credit card used to make the payment or by bank transfer to the bank account that the student chooses.

Extension of your stay.

Once the reservation is confirmed by Easo, the room is available exclusively for the dates previously requested, both the arrival and exit dates. If you want to stay longer is indispensable to make another request for our availability. If you want to come before you will also have to do this.

If you arrive before the booking date, EASO will be able to change the date as long as there are vacances.

Delay in the arrival

If you arrive late, the amount of the monthly payment will start from the initial date of the booking confirmation.

Early exit

If you leave before the date of the end of the booking, you will not have the right to a refund of the current month and you will have to give EASO advance notice.